Vaga para End User Support

Ticker

6/recent/ticker-posts

Vaga para End User Support

Vaga para End User Support


Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary


End user support analyst will be responsible for managing and supporting endpoint devices both from Hardware, Network and application perspective.

Job Description


  • Managing incident queues related to endpoint device support needs;
  • Aiding EXCO and Board teams on their end point device related queries and incidents;
  • Managing rollout of software to endpoint devices;
  • keeping the antivirus and windows updates to date in these devices;
  • reporting on endpoint device compliance status;
  • responsible to coordinate with Level 2 and 3 team with respect to issues and changes related to end point devices;
  • Migration of platform to new version of software or OS;
  • Coordinating with staffs to resolve any issues in their endpoint devices or applications provided by Absa;

Education
Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

Local: Maputo